We knew the Terrifier & Terrifier 2 VHS drop would be big, but Art the Clown once again broke the internet. While the love for indie horror and VHS was heartwarming, we know the experience was frustrating for many, and for that we sincerely apologize.
We made as many copies available as our capacities would allow (Terrifier 2 requires longer tapes, which are increasingly harder to come by), but it doesn’t feel good to disappoint our supporters and fans of the franchise. We greatly appreciate those who were understanding of the unfortunate situation.
The standard edition of Terrifier 2 will be restocked – perhaps with a variant – later in 2023 when we’re able to replenish inventory. Terrifier standard editions and a handful of book boxes are still in stock as of this writing on 12/30/22.
We are cancelling duplicate orders (as always, we enforce the best we can a one-variant-each-per-person policy) along with any orders we can verify and trace directly to eBay listings. As such, a very small quantity of sold-out editions will be made available after all orders ship.
Prior to launch, we consulted with our server provider many times and upgraded our plan to handle the anticipated influx of traffic based on those conversations, but the site still crashed. Our email notification system within our shop backend also went down, but if your payment method was successfully charged the order should be in processing.
If you were charged multiple times due to the site crashing, all but one should reverse automatically. If that doesn’t happen with in 14 days, let us know and we will investigate the situation and do a manual refund. You can contact us for this or any other reason via firstname.lastname@example.org.
Tracking numbers will be emailed when orders are getting ready to ship in the order we received them, which is projected to begin in February. Please continue to bear with us, as manufacturing and fulfillment is a one-person operation with hundreds and hundreds of orders to complete.
FINAL UPDATE 2023: We endlessly thank all of you who’ve pre-ordered Terrifier book box editions, and have some good news to report. TRACKING EMAILS HAVE BEGUN GOING OUT IN BATCHES AS OF 4/13 AND WILL CONTINUE DOING SO INTO THE FOLLOWING WEEK(S).
FINAL PACKAGING SHIPPED AND WHAT WAS AVAILABLE HAS BEEN SHIPPING TO CUSTOMERS. ALL REMAINING TRACKING WILL BE SENT THROUGH THE WEEK OF 5/9/23. THE REMAINING PACKAGING IS SET TO DELIVER THAT WEEK TO OUR WORKSPACE(S), AND I WILL BE GETTING EVERYTHING OUT UNTIL IT’S GONE. THIS WILL CONTINUE TO GO ON THROUGHOUT THE MONTH AS WE’RE ONE STAFF.
In much better news, we are moving away from pre-orders before year’s end, as able, and no future Terrifier drop will be a pre-order due to the current demand. That doesn’t mean we can make thousands and thousands at once of any title, but it does mean they’ll be in stock items. There will always be some limit to our releases in general, and we want to keep room for all of the titles we can.
We are working to ensure a smoother site experience going forward, and can only do what we can by what we hear from the folks in customer service for servers/web hosting.
Thanks so much for your continued support,
Witter Entertainment and Broke Horror Fan