Hello Entertainment Lovers,
Thanks so much for your business and support! Witter Entertainment wants nothing but our consumer’s experience to be efficient, professional, and satisfying. Please review the terms and conditions that govern the use of WitterEntertainment.com. If you feel there is something that isn’t clear, or you haven’t found the answer on this page, please feel no hesitance at all to contact us right away in regard to the following Terms and Conditions.
We want to continue creating unique releases and collections, and we can only do that together, with the help of our supporters.
The Witter Entertainment Family
Shipping & Returns:
All orders ship via USPS Media Mail as an economical option (for one tape we still highly suggest springing for the First Class option), or Priority Mail within the US, or USPS First Class Mail International/Priority Service to the rest of the world, when available. Please understand Media Mail may take up to ten days to arrive and while we pack things well, it is the cheapest USPS option for a reason. We cannot provide exchanges or returns for items shipped via Media Mail. All Media Mail orders will ship boxed with padding to ensure safe travels to the best of our ability. Media Mail is only available to US customers. Some items are unavailable outside of the United States and/or Canada, and will be noted as such. You may not complete an order that has a cart with items restricted to certain regions with items that are not, this information is listed in each item’s description. Allow at least 5-7 business days for an order to begin its journey your way. We provide Economic and Standard shipping options; all priority mail orders include up to $50 insurance. Returns or exchanges are considered on a case by case basis only (see above regarding Media Mail), depending on customer comments and concerns. All sales are final on the 5th day following delivery of an undamaged purchase. Purchaser will be liable for shipping costs to return items, no refunds will be completed without items returned. Please be aware that anything over 1 LB is cannot be shipped with First Class Mail and additional shipping charges will be calculated for checkout. Witter Entertainment cannot be held liable for procedural errors involving shipments. If you are unhappy with your order in any way, please contact us within 10 days from receipt of item(s) so that we may promptly discuss how to make you happy!
Regarding VHS releases: Replacements for art and packaging may be available on a case by case basis for a limited time following an item’s release. Damaged parts must be returned by the customer before any replacements can be shipped. It may not be possible to replace an actual tape at all times, this is due to licensing restrictions and inventory supply and availability. By purchasing the box upgrade shipping for a single VHS, you are applying that price to the new shipping option for both the box and priority mail upgrade. Thank you for understanding, long live VHS!
All content on this site including but not limited to: designs, illustrations, images, photography, text, and graphics is copyright © Witter Entertainment. No part of this website, its contents or its products may be distributed, reproduced, re-sold or shared in any form without express permission granted in writing by Witter Entertainment.
All original art, products, and content previewed or purchased through our website are for personal use only and may not be copied, reproduced, shared, or re-sold in whole or in part without express permission, granted in writing, by Witter Entertainment and/or licensors. Making items, ads, products, or content from original Witter Entertainment Intellectual Property (IP) for any demonstrable form of profit, monetary or otherwise, is entirely prohibited without permission in writing from Witter Entertainment. All purchases or previews of products and content through WitterEntertainment.Com and/or any of it’s subsidiary websites constitute understanding and agreement to these terms. For licensing information regarding original releases, please contact us.
Witter Entertainment does not currently offer any digital products outside of any of our music artists, who have products available on all major music streaming platforms.
Social Media Disclosure:
Our social media pages are public. By sharing thoughts and comments with us on our social media pages you should be aware that any personal information disclosed within a comment can be read, collected and potentially used by others. Witter Entertainment, it’s subsidiaries, and Affiliates are not responsible for the personal information users select to disclose on our social media pages.
Witter Entertainment retains the right to deny or refund any sale for any reason within the confines of federally protected law.